Terms of Service

Introduction & Acceptance of Terms

Welcome to www.chiclyl.com (the "Site"), an e-commerce platform specializing in premium footwear, including sneakers, boots, heels, oxfords, loafers, and slip-ons (collectively, "Products"). By accessing or using the Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Providing accurate and current information.
• Maintaining the confidentiality of your login credentials.
• All activities under your account.

We reserve the right to suspend or terminate accounts for violations of these Terms.

Product Information & Order Terms

We strive for accuracy in Product descriptions, images, and pricing. However:

• Minor variations in color or design may occur due to screen settings or manufacturing.
• All-terrain sneakers and trekking boots are designed for durability but must be used within their intended capacity.
• Elegant footwear (e.g., embroidered heels, velvet ankle boots) may require special care; follow included instructions.

Orders are subject to availability. We may cancel orders due to errors or stock limitations.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Prices are in USD and exclude taxes/shipping unless stated.

Shipping: Delivery times vary by location. Risk of loss transfers upon delivery.

Returns: Unworn, undamaged Products may be returned within 30 days of delivery for a refund or exchange. Original packaging is required.

Intellectual Property Rights

All Site content (logos, text, images) is our property or licensed to us. Unauthorized use is prohibited.

Disclaimers & Limitations of Liability

General Use: Products are sold "as is." We disclaim all warranties, express or implied.

Footwear-Specific:

• Outdoor footwear (e.g., trekking boots) is not guaranteed against all environmental conditions.
• Elegant footwear (e.g., heels) may not be suitable for all surfaces or prolonged wear.
• Comfort features (e.g., lightweight walking shoes) vary by individual; we cannot guarantee universal fit.

In no event shall we be liable for incidental or consequential damages.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our company is registered. Disputes will be resolved through binding arbitration, waiving the right to class actions.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.